Legal

Privacy Policy

Last updated: October 8, 2026

This Privacy Policy explains how MMO IT Solutions, operator of Listing.Network (“we”, “us”, “our”), collects, uses, shares, stores, protects, and otherwise processes personal data in connection with the Listing.Network early-access and PAREB MLS pilot.

Listing.Network is being tested as a platform for real estate broker profiles, listings, property requirements, matching, networking, messaging, AI-assisted tools, and broker-to-broker collaboration.

This Privacy Policy applies to information processed through the pilot and, where applicable, information migrated to later releases of Listing.Network.

1. Information we collect

We may collect the following information.

Account and broker profile information

This may include:

name;
email address;
PAREB association or local board;
PRC broker license number;
optional brokerage name;
optional profile photo;
account and verification status; and
other information reasonably necessary to establish or verify eligibility for the pilot.

Some professional profile information may be visible to participating brokers for networking and verification purposes.

Listing information

When you submit a listing, we may process information such as:

property type;
transaction type;
price;
property characteristics;
listing description;
photographs and other media;
listing status;
property location provided by you; and
other information you choose to include.

You control the level of specificity of the property location you provide. An exact property address is not required unless you choose to provide one.

You should avoid including unnecessary personal, confidential, sensitive, client, owner, occupant, or third-party information in listings.

Property requirements

When you submit a buyer, tenant, or property requirement, we may process information such as:

desired property type;
preferred location;
transaction type;
budget or price range;
size or property characteristics; and
other criteria you choose to provide.

Requirements are public by default: they can be seen by participating brokers and by anyone who has the requirement's link. You can change a requirement's visibility when you post it.

You should avoid including unnecessary information that identifies a buyer, tenant, client, property owner, or other third party.

Broker networking and platform activity

We may process information about:

broker connections;
group participation;
event participation;
listing and requirement activity;
matches;
interactions with other participants;
reports or blocks;
verification activity; and
other activity necessary to operate the platform.

Messages and communications

Where messaging or communication features are available, we may process:

message content;
sender and recipient information;
timestamps;
delivery or status information;
reports concerning messages; and
related metadata necessary to provide, secure, troubleshoot, or moderate the service.

You are responsible for information you voluntarily disclose to another participant.

Support, enquiries, and feedback

We may process information you provide when you:

contact support;
report a problem;
submit a privacy request;
report another participant;
provide feedback;
participate in pilot testing; or
otherwise communicate with us.

Technical and security information

We may automatically process information such as:

IP address;
browser type;
device information;
operating system information where available;
login and access records;
authentication and security events;
error and diagnostic information; and
technical logs necessary to operate, secure, troubleshoot, and protect the platform.

We do not intend to collect unnecessary technical information.

2. How we use information

We may use information to:

create and manage accounts;
verify identity, professional status, PRC information, PAREB association or local board membership, or pilot eligibility;
provide broker profiles and broker discovery;
operate listings and requirements;
display information according to selected visibility settings;
perform matching between listings and requirements;
notify participants of possible matches;
support broker networking and cooperation;
provide messaging and communication features;
operate AI-assisted tools;
provide support and respond to enquiries;
investigate suspected impersonation, fraud, listing misuse, account compromise, spam, abuse, or security incidents;
moderate reported content or accounts;
protect the security and integrity of Listing.Network;
troubleshoot technical issues;
understand how the pilot is being used;
improve features, workflows, matching, reliability, and usability;
migrate accounts and data to later releases where appropriate;
comply with legal, regulatory, professional, and security obligations; and
send service-related communications.

Where separate consent is required for a particular use, we will obtain it as appropriate.

3. Private listings and matching

A listing marked private is shown only to people in your own office and to the groups or boards it is shared with. During the pilot, a new listing is shared with the event group and your board by default. It is not made publicly visible through Listing.Network.

However, Listing.Network may process attributes of a private listing for matching.

For example, the platform may compare a private listing with submitted buyer or tenant requirements.

If a possible match is found, the owner of the private listing may be notified and can decide whether to respond or disclose further information.

Matching does not automatically reveal the private listing or its non-public details to the person who submitted the requirement.

4. Requirements visibility

Requirements are public by default: they can be seen by participating brokers and by anyone who has the requirement's link. You can change a requirement's visibility when you post it.

Requirements may also be processed for automated matching with listings, including private listings.

Users submitting requirements should avoid including unnecessary personal or confidential information concerning clients or other third parties.

5. Listing status, removal, and deletion

Listings may have different states.

Published listings may be visible according to the sharing or visibility settings selected by the user and may be used for matching.

Private listings are shown only to people in your own office and to the groups or boards they are shared with. During the pilot, a new listing is shared with the event group and your board by default. They are not made publicly visible, remain stored, and may continue to be processed for matching.

Removed listings are taken out of active use, are no longer displayed or used for matching, and are marked for deletion in accordance with our retention processes.

Making a listing private or unpublished is not the same as removing it.

Information that has been removed may remain temporarily in backups, security logs, recovery systems, or other records where retention is reasonably necessary for security, legal, operational, or recovery purposes.

6. Matching and automated processing

Listing.Network may use automated systems to compare listings and property requirements.

Matching may consider information such as:

location;
property type;
transaction type;
price range;
size;
property characteristics; and
other submitted criteria.

Matching is intended to assist brokers in identifying possible cooperation opportunities.

A match does not constitute a valuation, transaction recommendation, professional endorsement, or automated decision that determines a person’s legal rights or similarly significant interests.

7. AI-assisted features

Listing.Network may offer features that use artificial intelligence, machine learning, or similar automated technologies.

AI-assisted features may be used for purposes such as:

structuring or extracting listing information;
assisting with listing or requirement entry;
generating, rewriting, summarizing, or improving text;
assisting with search, classification, or matching;
analyzing user-submitted content; and
providing other productivity or workflow functions.

AI-assisted features may use models operated by Listing.Network or by third-party AI providers.

Where an external AI provider is used, we may transmit information reasonably necessary to provide the requested AI-assisted feature.

Users should not submit unnecessary personal, confidential, sensitive, client, owner, transaction, or other restricted information into AI-assisted features.

Where personal data is processed by an AI provider on our behalf, we will seek to use appropriate contractual, organizational, and technical safeguards.

AI-assisted processing does not make a private listing visible to other participants merely because information from the listing is processed by an AI system.

We may change AI models or providers as the platform develops. Where a change materially affects how personal data is processed, we will update this Privacy Policy or provide additional notice where required.

8. Messaging and information disclosed to other participants

Information that you voluntarily disclose to another participant through messaging or other communication features may be received and retained by that participant.

This may include:

contact details;
client information;
exact property details;
photographs;
documents;
transaction information; or
other information you choose to share.

Once information has been disclosed to another participant, that participant may be able to retain it outside Listing.Network.

Participants are responsible for complying with applicable privacy, confidentiality, professional, contractual, and legal obligations concerning information they receive.

Listing.Network cannot guarantee deletion of copies that another participant has already saved, forwarded, copied, downloaded, photographed, screenshotted, or otherwise retained outside the platform.

9. Mistaken disclosures

If you believe that you accidentally disclosed personal, confidential, sensitive, client, property-owner, transaction, or other information through Listing.Network, you may contact us and request that the relevant content be removed or access to it restricted.

Where reasonably possible, we may remove the content or restrict access to it within Listing.Network.

Such removal does not guarantee that another participant has not already viewed or retained the information outside the platform.

10. Identity verification and prevention of impersonation

We may process information to verify identity and professional eligibility and to prevent impersonation, unauthorized accounts, account compromise, and misuse.

This may include verification of:

name;
email address;
PRC broker license information;
PAREB association or local board information;
account history; and
other information reasonably necessary to investigate suspected impersonation or unauthorized use.

Where we reasonably suspect misuse, we may temporarily restrict or suspend an account while verification is pending.

11. Listing misuse, reports, and moderation

We may process personal data and platform activity when investigating:

suspected listing theft or unauthorized copying;
scraping or harvesting;
impersonation;
harassment;
fraud;
misuse of private information;
account compromise;
security incidents;
false or malicious reports; or
other suspected violations of our Terms & Conditions.

We may retain relevant records where reasonably necessary to investigate a report, protect participants, enforce platform rules, comply with legal obligations, or establish, exercise, or defend legal claims.

12. Administrative and privileged access

Authorized Listing.Network personnel may have access to non-public information where reasonably necessary to:

operate the platform;
provide support;
troubleshoot technical issues;
verify accounts;
investigate abuse;
moderate reports;
maintain security;
recover data;
improve the service; or
comply with legal requirements.

Non-public information obtained through privileged administrative access must not be used for personal brokerage activity, solicitation, competition for listings or clients, circumvention of participating brokers, or other unfair commercial advantage.

Administrative access should be limited to authorized personnel and may be logged or otherwise controlled where appropriate.

13. Account deactivation

If an account is deactivated, the user may lose access to Listing.Network and may no longer appear in active broker discovery or participate in certain platform functions.

Deactivation does not automatically delete personal data.

We may retain account information where reasonably necessary for:

security;
fraud prevention;
recordkeeping;
investigation of reports;
legal obligations;
platform continuity;
migration to later releases; or
other legitimate operational purposes permitted by law.

A user who wants personal data deleted rather than merely deactivated may submit a deletion or erasure request, subject to applicable rights and lawful retention requirements.

15. International processing

Some service providers or infrastructure used by Listing.Network may process or store information outside the Philippines.

Where personal data is transferred or processed internationally, we remain responsible for taking appropriate steps required under applicable data-protection law, including reasonable contractual, organizational, and technical safeguards.

16. Retention

We retain information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

operation of the pilot;
account management;
matching;
networking;
messaging;
security;
troubleshooting;
moderation;
legal compliance;
dispute handling;
recovery;
migration to later releases; and
other legitimate operational purposes.

Raw technical and security logs are generally retained for up to 90 days, unless a longer period is reasonably necessary because of:

a security incident;
suspected abuse;
fraud;
troubleshooting;
legal requirements; or
another documented operational need.

When information is no longer reasonably necessary, we may delete, anonymize, or otherwise dispose of it in accordance with applicable law and our internal processes.

17. Migration to later releases

Information created during the early-access pilot may be migrated to later releases of Listing.Network unless you remove applicable content, request deletion where available, or otherwise exercise applicable rights.

Information that may be migrated includes:

accounts;
broker profiles;
listings;
requirements;
connections;
verification status;
messages or related records where retained; and
other platform information.

Migration does not mean that every field, feature, workflow, or setting will remain unchanged.

If future releases materially change how personal data is processed, we may update this Privacy Policy and provide additional notice, choices, or consent where required.

18. Cookies, local storage, and similar technologies

Listing.Network may use cookies, browser storage, or similar technologies where reasonably necessary for:

authentication;
account security;
preferences;
session management;
preventing repeated actions;
fraud or abuse prevention; and
basic platform functionality.

We do not currently intend to use third-party advertising cookies or behavioral advertising trackers as part of the pilot.

If this changes materially, we will update this Privacy Policy and provide any notice or consent required by law.

19. Security

We use reasonable organizational, physical, and technical measures designed to protect information against unauthorized access, misuse, loss, disclosure, alteration, or destruction.

Measures may include:

encrypted transmission;
authentication controls;
access restrictions;
administrative access controls;
logging;
rate limiting;
monitoring;
backups; and
security review.

No online service can guarantee absolute security.

Users are responsible for protecting their account credentials and should notify us promptly if they suspect unauthorized access.

20. Information about other people

If you submit information concerning a client, property owner, buyer, tenant, representative, employee, or other third party, you are responsible for ensuring that you have an appropriate and lawful basis to provide that information.

You should avoid submitting unnecessary personal or sensitive information.

Where possible, use non-identifying information until disclosure of identifying information is actually necessary.

21. Children

Listing.Network is intended for adult real estate professionals and authorized adult participants.

We do not knowingly intend to collect personal data from persons under 18 through the pilot.

If we become aware that personal data from a child has been submitted inappropriately, we may take reasonable steps to remove or restrict it.

22. Your privacy rights

Subject to applicable Philippine data-protection law, you may have rights including the right to:

be informed about the processing of your personal data;
access your personal data;
request correction of inaccurate or incomplete information;
object to certain processing;
withdraw consent where processing is based on consent;
request erasure or blocking where applicable;
request data portability where applicable;
claim damages where provided by law; and
file a complaint with the Philippine National Privacy Commission.

Some rights may be subject to legal, security, professional, contractual, or operational limitations permitted by law.

23. Changes to this Privacy Policy

Because Listing.Network is in early access, this Privacy Policy may be updated as the platform develops.

We may update the policy to reflect:

new platform features;
changes in matching;
new AI-assisted tools;
changes in service providers;
future paid services;
new security or moderation functions;
migration to later releases; or
legal or regulatory requirements.

Where changes materially affect how personal data is processed, we will provide reasonable notice and obtain additional consent or provide other choices where required.

24. Contact us

For privacy enquiries, requests, or concerns:

MMO IT Solutions
Operator of Listing.Network
Phone / Viber / WhatsApp: +63 917 896 4975
Web: melissaoostendorp.com
Privacy enquiries: privacy@listing.network

You may also contact the National Privacy Commission of the Philippines regarding concerns about your data-protection rights.